Kim Yoon-gu, president of Hyundai AutoEver, emphasized the importance of continuous innovation, stating that uncertainty in the business environment is increasing during his New Year's address on the 7th. He expressed his determination to leap to become a global software leader based on a customer-centric management philosophy.
In an email sent to employees, Kim noted, "This year, the uncertainty in the management environment is expanding more than ever," and stated, "Only continuous innovation can provide the wisdom to overcome uncertainty and respond wisely."
He continued, "The center of innovation must always be the customer," and urged, "All achievements and small daily decisions must make the customer the most important value standard." He also emphasized that "Efforts to align customer-centric thinking and actions are essential values for Hyundai AutoEver to grow into the best global software expert organization beyond the domestic market and to establish itself as a sustainable industry leader."
Finally, Kim stated, "If we provide the highest quality products and services that exceed customer needs with Hyundai AutoEver's tenacity and persistence, we will be able to elicit customer satisfaction and delight."