Lee Chan-woo, the new chairman of NongHyup Financial Group, said on the 4th, "Minimizing and eliminating financial incidents is of utmost importance."
On the same day, Chairman Lee visited the Customer Happiness Center in Yongsan, Seoul, as his first schedule after taking office, stating, "Customer trust is fundamental."
He emphasized, "It is important to manage internal controls through systems such as the Financial Supervisory Service's accountability structure and ICT," adding, "We will review the contents and manage them systematically."
Chairman Lee also noted his recent appointment as chairman of NongHyup Financial Group the day before, saying he is assessing the overall situation of the holding company.
He remarked, "It has been 13 years since the launch of the financial holding company in 2012," and said, "We aim to create opportunities for a rebound by increasing asset size or revenue."
He further stated regarding the relationship with the National Agricultural Cooperative Federation, which holds 100% equity stake in NongHyup Financial Group, "NongHyup Financial has a uniqueness in that it provides finance for rural areas," and added, "By understanding agriculture well, we can secure synergy."
Meanwhile, Chairman Lee is visiting the customer consultation center that day to encourage employees. Regarding the reason for visiting the site, he said, "The place where the financial holding company has the closest contact with customers is the customer center," and noted, "This is the most important place to resolve the difficulties and complaints that customers face and to restore the image and trust of NongHyup Financial Group."