Choi Ju-hee, CEO of the online video service (OTT) Tving, apologized for a personal data leak.
On the 3rd, Choi said in an apology posted on the website, "We confirmed that users' personal information was leaked due to unauthorized external access," and added, "We failed to protect the information that users entrusted to us, and Tving bears full responsibility."
She continued, "After confirming the incident, we implemented necessary response measures and are faithfully cooperating with investigations by the government and related agencies," and said, "We will transparently share the progress and follow-up measures."
Choi added, "We are providing individual guidance to affected users," and said, "We will take responsibility to the end for remedies and user protection."
She also said, "Tving takes this incident very seriously," and added, "We will reexamine our security system from the ground up to ensure this does not happen again."
Tving reported the personal information breach to the Ministry of Science and ICT on the 1st. The ministry said the incident constitutes a serious case and announced the same day that it would form a public-private joint investigation team and launch a probe.