The Shilla Seoul reversed its request to customers to change schedules, citing a national event.
Shilla Hotel recently said on the 30th, "We have guided customers that weddings can proceed on the original schedule and that customers who changed their reservations can proceed as changed."
Earlier, Shilla Hotel had told some customers who booked wedding ceremonies at the hotel venue in early November, "A national event is scheduled, so we are notifying venue reservation customers during that period to change their reservations." After that, Shilla Hotel had been conducting individual compensation negotiations with them.
However, some reservers lodged complaints, saying the schedule would be disrupted. They had prepared studio, dress, and makeup ("seu-deu-me"), photo shoots, and honeymoons to match the wedding date.
As the controversy grew, Shilla Hotel said, "You can hold the ceremony on the original date, and if the date was changed due to the company's fault, we will support the expense."
However, Shilla Hotel did not disclose which national event prompted the wedding schedule cancellations. Inside and outside the hotel industry, speculation arose that the event is the Asia-Pacific Economic Cooperation (APEC) summit, scheduled to be held in Gyeongju, North Gyeongsang Province, from Oct. 31 to Nov. 1.