An incident occurred at a 5-star resort in Ansan, Gyeonggi Province, where the interior of the sauna facilities was exposed to the outside.
According to Yonhap News on the 29th, on the evening of the 23rd, around 7:30 p.m., a guest surnamed A confirmed that the interior of the first-floor men's sauna was visible through the window while taking a walk.
The location where A was walking is a path around the resort that guests frequently use. Since the sauna was open at the time, the appearance of the guests inside was fully exposed.
A said, "I was walking along the resort's walking path in the evening when I was surprised to see the interior of the sauna through the first-floor window," adding that "the people inside seemed unaware that they were visible from the outside."
He also noted, "I intended to inform the resort about this issue during check-out, but I couldn't due to a busy schedule."
The resort later confirmed the facts, stating, "It appears that someone presumed to be a sauna patron raised the window blinds, leading to this incident."
Although there is a film applied to the glass for privacy protection, it has been assessed that its density is insufficient to obscure visibility at night. The resort stated that they have been lowering the blinds to block visibility, but someone had raised them, resulting in the incident.
However, in other hotels and resorts, it is common for films to be installed adequately to enjoy external views, suggesting that the person who raised the blinds might not have anticipated that the interior could be exposed through the window.
A spokesperson for the resort said, "We are aware of the external exposure and are reviewing corrective measures, including discussing ways to fix the blinds to prevent unauthorized manipulation or reapply the film."
Earlier, on the 12th, an incident occurred at a hotel in Gyeongju, where the performance of a protective film on the glass weakened, resulting in the sauna's interior being exposed.
A representative from the hotel stated in an apology, "We plan to conduct regular inspections of the facilities and provide enhanced security awareness training for employees to prevent recurrence," adding, "We apologize for the inconvenience caused to our customers."