Bakery brand London Bagel Museum has reached an official settlement with the bereaved family over the controversy surrounding the death from overwork of an employee in their 20s.
On the 3rd, law firm The Compensation said, "Acting on behalf of the deceased's family, we have concluded discussions with the company," and added, "Through the company's sincere apology and ongoing efforts at dialogue, the bereaved family and the company have resolved misunderstandings."
According to details disclosed by The Compensation, both the company and the bereaved family experienced misunderstandings due to inadequate communication through representatives during the early stages of discussions. The company said it had already submitted in July the evidentiary materials related to the procedures for filing a workers' compensation insurance claim requested by the bereaved family, and that there was no concealment or manipulation of attendance records using devices such as fingerprint scanners during the filing process.
The company sufficiently explained the background of the short-term employment contract, which resulted from a raise associated with a promotion and transfers between branches, and the bereaved family also cleared up misunderstandings about overall working conditions, including overtime pay and break times, The Compensation noted.
The deceased's parents, through the agreement with the company, expressed that they no longer want our son's death to be talked about and that they accepted the company's heartfelt apology and condolences.
LBM, the operator of London Bagel Museum, said, "We are faithfully cooperating with the relevant authorities' investigation regarding this fatal accident, and we will humbly accept responsibility according to the results," and added, "We will do our best to improve the work environment and safety culture."
Earlier, in July, at London Bagel Museum, an employee in their 20s working at a store in the Incheon area died. As colleagues' accounts that the employee suffered from long working hours and excessive workload became known, a "death from overwork controversy" arose. The Ministry of Employment and Labor (MOEL) is currently investigating overall working conditions in relation to the death.