Shilla Hotel will fully reimburse the wedding expense for customers who must adjust their scheduled ceremonies due to a state event.
According to the industry on 24th, some reserved weddings were canceled as a national-level event will be held at the Seoul Shilla Hotel in early Nov.
In response, Shilla Hotel is guiding the affected customers to new schedules and will move the ceremonies to the desired dates, covering all expenses including meal charges and facility fees.
However, Hotel Shilla, which operates Shilla Hotel, said, "We cannot disclose specific details related to customer compensation because it is customer information."
※ This article has been translated by AI. Share your feedback here.