The Seoul city government said on the 16th that after introducing the "electronic signature consent form," the time needed to secure resident consent forms for redevelopment projects, which used to take more than six months, has been shortened to at least 20 days.
Unlike signing paper documents, the electronic signature consent form allows residents to easily submit their consent using only mobile identity verification.
On the previous day, at the main conference room of Seosomun No. 2 Government Building, the Seoul city government shared service satisfaction and the effects of the introduction and discussed plans to expand adoption going forward, with about 40 participants including leads for the electronic signature consent form initiative and officials from district offices.
In the redevelopment project at 170 Yeonhui-dong, Seodaemun District, the request to draft a speedy integrated plan secured a 58% consent rate in 20 days using only the electronic signature method (60% including paper). At Dangsan Hyundai Apartment Complex 3 in Yeongdeungpo District, the proposal consent form for initiating reconstruction recorded a 48% consent rate in 27 days using only the electronic signature method (74% including paper).
In a survey of 500 pilot participants, 90% said "the process is generally convenient," 82% said "it can be completed within 5 minutes," and 97% indicated "willingness to use again."
However, while participation was high among people in their 40s to 60s, older adults and others who struggle with digital tools found it difficult to use due to identity verification steps and screen readability issues.
The city plans to prepare and distribute within the first half of the year the "electronic signature consent form implementation guidelines," reflecting the results and improvement tasks from the five pilot sites.