Samsung C&T's construction division (hereafter Samsung C&T) will expand operations of an innovative Autonomous Driving delivery robot service that, linked with the delivery platform "Yogiyo," brings food to the front doors of apartment units.
Samsung C&T said on the 15th that last year it completed a service pilot for food delivery robots in collaboration with Autonomous Driving robot company Neubility, centered on the Raemian Leaders One complex in Seocho District, Seoul. It resolved technical issues such as integrating automatic opening and closing of common entrance doors and elevator call functions, which are key prerequisites for food delivery robot services inside apartment complexes. By reaching an agreement with the residents' representative council and the management office, it established a door-to-door commercial service in which robots deliver to the front door of each unit. During the pilot period, resident satisfaction with the food delivery robot service reached 95%.
The food delivery robot uses Autonomous Driving at a normal walking speed to move safely within the complex, and only the person who placed the order can pick up the food, enabling intact delivery without damage. It can also reduce issues such as risks from delivery vehicles moving inside the complex and conflicts over entry by outsiders.
Starting this year, the food delivery robot service that had been operating around the Raemian Leaders One complex will be expanded. By linking with the delivery platform "Yogiyo" and broadening the range to about 130 food and beverage establishments within a 1.2-kilometer radius, the company plans to widen residents' choices and raise satisfaction.
Cho Hye-jung, head of Samsung C&T's DxP Division (vice president), said, "To prepare for an era when robots are used naturally in daily life, we are continuously creating new residential experiences that residents can feel," adding, "We plan to gradually expand a robot ecosystem that brings tangible changes to residents' daily lives, not only with food delivery robots."