"The most common inquiry we get about wall pads (in-unit terminals) is how to reset them. If you use the Korea Land & Housing Corporation (LH) maintenance consultation service platform, with just a click you can find out how to reset this product."
At the 2025 Korea Housing Welfare Expo held at Yangjae aT Center in Seocho District, Seoul, on the 17th, an LH employee at an experience booth introduced "Naejipsoksok," an LH maintenance consultation service platform that uses 3D Virtual Reality (VR) and vision AI (artificial intelligence), and said this. Residents can access the 3D Virtual Reality (VR) space simultaneously with an agent through a 1:1 channel on the platform to receive consultations on how to operate facilities and how to troubleshoot malfunctions. The platform supports consultations for 28 facilities, 88 models, and eight floor plans.
Next to the platform was a station where visitors could try an AI care call service for vulnerable residents of rental housing. Using Naver Cloud's AI care call "Clova CareCall," the service checks in on older adults living alone in rental housing. In a call lasting just over two minutes, the AI fairly naturally played the role of a conversational companion, talking about topics such as recent foods eaten and movies watched.
Marking its 21st year, the housing welfare expo is an event where housing welfare stakeholders—including local governments, public institutions, and related academia and experts—gather each year to share outcomes and experiences in housing welfare and discuss the future direction of housing welfare policy. It is hosted by the Ministry of Land, Infrastructure and Transport and organized by Korea Land & Housing Corporation (LH) and Korea Housing & Urban Guarantee Corporation (HUG). From the morning, dozens of visitors and children filled the experience booths.
At the main ceremony, the president's commendation was awarded to Jeonbuk State and Gwangju, Gyeonggi, for their contributions to advancing housing welfare. Jeonbuk, differentiating itself from existing policies focused on multiple-child families, implemented measures such as full monthly rent waivers even for the birth of one child, the first of its kind nationwide. Gwangju, Gyeonggi, was praised for securing the effectiveness of tailored policies by reflecting residents' opinions in policy through its own housing status survey.
The prime minister's commendation went to Busan Metropolitan Corporation (BMC), GwangJu Metropolitan City Corporation, Daegu Urban Development Corporation, and the nonprofit House of Love, while the Ministry of Land, Infrastructure and Transport Minister's commendation went to Sejong Special Self-Governing City, Jeju Special Self-Governing Province, Cheongju in North Chungcheong, Bucheon, Seongnam, and Anseong in Gyeonggi, and Jeonju and Gimje in Jeonbuk.
In the afternoon program, an international expert seminar was held under the theme "Housing welfare together, a generational coexisting housing welfare," covering evaluations and limits of existing life-cycle tailored housing policies for young people and older adults, and proposing generational integration housing models. After presentations on Singapore's generational integration housing model, the United Kingdom's development of 21st-century healthy garden cities, and Korea's housing policies and development measures for a super-aging society, housing welfare experts continued with an open discussion.
At the venue, in addition to the LH booth, there were exhibition and promotion zones for Jeonbuk and Gwangju in Gyeonggi, and a special exhibition marking the 35th anniversary of permanent rental housing. There was also a drawing contest for children under the theme "My favorite neighborhood, my room as I wish," along with various cultural programs such as face painting, decorating key rings, and making Christmas bags, grip toks, and paper houses.
Lee Gi-bong, director of housing welfare policy at the Ministry of Land, Infrastructure and Transport, said, "We thank all those who have contributed to the development of housing welfare, including the awardees," and added, "We will continue to develop policies in step with a changing society so that housing welfare policy can permeate deeply into people's daily lives."