The Korea Fair Trade Commission said on the 13th it will survey fees and other charges from businesses on delivery, open market, and lodging platforms.
The Korea Fair Trade Commission (FTC) said that day it will launch a research project titled "A fact-finding survey to identify the status of transactions between major platforms and onboarded businesses and cases of unfair trade." The move comes as disputes between platform operators and onboarded businesses have increased with the growth of the online platform market.
The Korea Fair Trade Commission (FTC) plans to analyze, through a survey of businesses on delivery, open market, and lodging platforms, the following: ▲ difficulties related to fees and other expenses ▲ damage experienced across transactions ▲ experiences with mediation and resolution when disputes occurred.
A written fact-finding survey will also be conducted for platform operators to check industry practices. Through the written survey, the commission plans to identify ▲ the structure and status of fees and advertising costs ▲ overall operational conditions of platform transactions ▲ data-related policies and standards ▲ procedures for handling disputes.
An official at the Korea Fair Trade Commission (FTC) said, "We will analyze the status of transactions through the fact-finding research project," adding, "We will continue to work to establish a fair order of transactions across the online platform market."