Bespin Global said on the 13th that it won Grade 1 in the GS (Good Software) certification administered by the Telecommunications Technology Association (TTA) for its enterprise AI agent platform, HelpNow Agentic AI Platform v4.0.
The GS certification is a national software quality certification designated by the Ministry of Science and ICT and operated by TTA. It comprehensively evaluates overall software quality—such as functional suitability, performance efficiency, usability, reliability, security, and compatibility—under the International Organization for Standardization (ISO) and International Electrotechnical Commission (IEC) 25023 international standard. Grade 1 is awarded only to products that meet the highest level of quality compliant with international standards across all evaluation items, and it is recognized as a key requirement for entering the public procurement market, including designation for priority purchase by public institutions, registration on the Public Procurement Service's Nara Market, and exemption from benchmark tests (BMT) for informatization projects.
HelpNow Agentic AI Platform is an integrated AX (AI transformation) platform for building, deploying, and operating enterprise AI agents based on Generative AI. It implements customized AI services optimized for public institutions to transform work productivity and maximize business efficiency. Built on a model-agnostic architecture, it flexibly uses various LLMs and provides integrated support for diverse capabilities, including reasoning, tool integration, workflow execution, API integration, and MCP-based external service calls. In addition, through its proprietary agentic RAG, few-shot training, and dynamic prompt technologies, it minimizes Generative AI hallucination and enhances answer accuracy and reliability, delivering the high level of AI quality required by corporations and public institutions.
With this certification, Bespin Global will actively position HelpNow Agentic AI Platform as the standard AI platform in the public sector. It plans to participate more aggressively in AI-based administrative innovation and digital transformation projects pursued by central ministries, local governments, and public institutions. By expanding direct adoption channels for public institutions through registration in the Nara Market integrated shopping mall, adding public-sector-specialized AI agent templates in areas such as administration, welfare, and safety, and optimizing for the public cloud (G-Cloud) environment, it aims to further solidify its foothold in the public AI market.
Park Gi-cheol, head of HelpNow AI Development at Bespin Global, said, "Winning Grade 1 in the GS certification means the technology and quality of HelpNow Agentic AI Platform have been officially verified through national standards," adding, "As demand for AI transformation surges in the public sector, we will establish HelpNow as the standard AI platform in the public market and lead Korea's public AI innovation."