LG Electronics said on the 8th that it was selected as the corporation with the most No. 1 rankings in the home appliance and IT institutional sector for the 11th straight year in the 2026 National Customer Satisfaction Index survey released by the Korea Productivity Center.

Kim Jong-yong, head of the Korea B2C Group at ##LG Electronics## (executive vice president), poses for a commemorative photo at the certification ceremony for the top companies in the 2026 National Customer Satisfaction Index (NCSI) electronics and distribution services categories at Lotte Hotel in Sogong-dong, Seoul, on the 8th, after ##11## consecutive years as the most-awarded in the home appliances and IT categories./Courtesy of ##LG Electronics## Korea Sales Division

This year's NCSI electronics and retail services institutional sector survey covered a total of 36 industries, and LG Electronics ranked No. 1 in 16 of them. This year's survey targeted consumers ages 20 to 59 who had purchased a product within the past three years and used it for at least six months, and was conducted for about a month and a half starting in late March.

The No. 1 brands by industry are: air conditioners and dehumidifiers, "LG Whisen"; washers and dryers, "LG Tromm"; refrigerators, kimchi refrigerators, dishwashers, and electric ranges, "LG Dios"; air purifiers and water purifiers, "LG PuriCare"; TVs, "LG OLED"; robot vacuums and cordless vacuums, "LG CordZero"; clothing care systems, "LG Styler"; notebook PCs, "LG gram"; and subscriptions, "LG Electronics Subscription."

Air conditioners and washers have ranked No. 1 for 21 years, refrigerators for 15 years, and dehumidifiers for 12 straight years. Not only the products but also LG Electronics' services and stores received high marks. In the "home appliance subscription" industry newly added last year, LG Electronics took sole No. 1 for the second straight year, and Hi Plaza, the subsidiary that operates LG Electronics Best Shop, was also named the No. 1 corporation for the second straight year in the retail institutional sector's "electronics specialty store" industry.

Kim Young-rak, head of Korea sales at LG Electronics (president), said, "Achieving the most No. 1 industry rankings in the National Customer Satisfaction Index for 11 consecutive years once again proves customers' perception that 'for appliances, it's LG,' which makes this even more meaningful," and added, "We will not be satisfied with the best products and services, and will create overwhelming customer value through relentless change and challenge."

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