Salesforce, Inc. said on the 29th that it will strengthen its partnership with Google Cloud. The two companies plan to integrate artificial intelligence (AI) agents across both platforms to help corporations automate work and operate efficiently without data silos.
With this partnership, corporations can immediately deploy AI agents in Salesforce, Inc.'s work collaboration tool "Slack" and Google's productivity suite "Google Workspace." Going forward, users will be able to gather information scattered across Google Slides, Docs, Sheets, and PDFs using natural-language prompts in Slack and easily turn it into reports or shared materials.
Also, with Gemini Enterprise integrated into Slack, AI assistant features such as generating Google Meet transcripts, summarizing conversations, and unified search across apps will be available. On the sales front, "Agentforce Sales" works with Gemini to automatically handle tasks such as engaging prospective customers, drafting meeting briefings, detecting contract risks, and real-time updates to customer relationship management (CRM).
In particular, the "zero copy" approach allows real-time use without moving data, enhancing security and efficiency. With this, the focus was on resolving data fragmentation and system silos, chronic issues for corporations.
Park Se-jin, head of Salesforce, Inc. Korea, said, "This partnership will be an important turning point that enables domestic corporations to translate agentic AI into real work innovation," adding, "Based on AI agents that move seamlessly across both platforms without data transfer, we will actively help Korean corporations make a fast and safe leap to 'agentic enterprise' with autonomous operations."