LG Uplus said on the 14th that the first day of USIM updates and free replacements totaled 181,000 cases. Specifically, there were 95,986 USIM updates and 85,023 USIM replacements.
LG Uplus has been offering USIM updates and free replacements to all customers since the previous day. Customers eligible for a USIM update can complete it themselves through the U+one app and the website. Customers who want a USIM update or free replacement at a store can make a reservation in advance and visit for service.
Hong Bum-Shik, president of LG Uplus, visited the company-run store at Jongno 3-ga Station in Seoul and a partner store at Jonggak Station the previous day to inspect the USIM update and free replacement sites. He also asked staff to operate the process to avoid customer inconvenience.
Lee Jae-won, head of the consumer institutional sector at LG Uplus, said, "We are operating on a reservation basis while also responding on-site to ensure USIM updates and free replacements proceed smoothly."
He added, "There were temporary delays on the first day of operations, but we will stabilize the service through additional work such as expanding capacity, minimize customer inconvenience, and apply the strengthened security system without a hitch."