NC AI said on the 25th that it signed a business agreement with Shinhan Financial Group to apply Digital Twin and VLA-based technology to finance and will move to innovate the offline financial environment.
The agreement centers on applying physical AI technology that understands the real world to financial sites. The two sides will jointly promote ways to analyze and improve offline branch environments by using world-model-based technology.
Under the agreement, the two parties plan to precisely analyze customer usage patterns, wait times, and operational flows by using Digital Twin and video data-based analysis, and to design an optimal financial environment by simulating teller window and kiosk layouts in a virtual environment.
They also plan to establish a security framework, including de-identification of video data, to ensure both personal information protection and data utilization.
Through this collaboration, NC AI plans to expand world-model-based physical AI technology to the financial sector and, going forward, broaden its application to various industries such as manufacturing and defense.
Lee Yeon-su, CEO of NC AI, said, "We will lead innovation in the financial environment through this agreement and leap forward as a global leading physical AI corporations."
Choi Hyuk-jae, head of AX and Digital at Shinhan Financial Group, said, "We will expand the application of physical AI technology to improve customer experience and strengthen internal controls."