KT said on the 4th that it unveiled the Agent Builder, an AI agent creation platform to help spread AX (AI transformation) across industrial worksites, at MWC26, the world's largest mobile communications exhibition held in Barcelona, Spain.
Agent Builder is a platform that lets users create AI agents with a drag-and-drop method without development knowledge or coding. By combining prebuilt work templates and conversation modules, users can create AI agents through steps such as defining the purpose and role, data and system consolidation, configuring response methods, and deployment. After deployment, real-time log analysis, performance monitoring, and quality improvement features can enhance agent performance. It is designed for corporate customers who want to actively use AI agents in their work but are weighing adoption due to the time and expense of technology development.
AI agents created this way can be put to immediate use according to the work purpose. For example, the "meeting minutes automation agent" performs preprocessing such as speaker separation based on meeting information and transcription data, structures key agenda items and decisions, and generates minutes. It then automatically reflects the responsible department and deadline to create a document draft in the official form. The generated document is linked to the internal document management system, and the entire process from review to approval is handled automatically.
KT also plans to introduce industry-specific AI template services that standardize functions according to the characteristics of each industry and job based on Agent Builder. It is preparing to launch industry-specific templates based on agent scenarios verified through real-world applications in finance, manufacturing, and the public sector. The advantage is that it can reduce the time and expense required for agent development.
At this exhibition, examples of using AI templates included automation of meeting minutes and official document drafting for public institutions and an automated research briefing model for asset management at financial companies. These show how templates that capture common, repeatedly occurring requirements in each industry and job can be used in real work.
In general, introducing corporate AI agents involves a heavy development burden for system integration and customization. In contrast, KT's Agent Builder and industry-specific AI templates integrate immediately with existing systems and data to automate work processes without complex development, the company said. This is expected not only to increase the practical utility of AI agents in the field, but also to enable swift adoption and spread within corporations.
In addition, through KT's integrated AI platform Intelligence Studio, which includes Agent Builder features, corporations can implement optimal AX tailored to each company. Because it modularizes core functions such as AI agents and RAG (retrieval-augmented generation), users can flexibly combine and use the necessary features to suit their business environment.
Executive Director Yu Seo-bong, head of the AX Business Division in KT's Enterprise institutional sector, said, "KT's AI platforms, including Agent Builder and industry-specific AI templates, are practical ways to drive the spread of AX in industrial sites," adding, "As the core AX partner for corporations, KT will advance a wide range of AI services so corporations can realize business value."