Naver Cloud said on the 4th that its AI work collaboration tool NAVER WORKS has been finally selected as the official collaboration platform for the Ministry of the Interior and Safety, the Ministry of Science and ICT, and the Ministery of Food and Drug Safety.
NAVER WORKS was adopted after a comprehensive evaluation by major ministries that took part in a pilot project for an intelligent work management platform using the pan-government AI common foundation promoted by the Ministry of the Interior and Safety (MOIS) and the Ministry of Science and ICT (MSIT).
Starting in Nov. last year, the government operated a pilot service for about three months to safely use Generative AI on the internal network at select central administrative agencies. Naver Cloud said the evaluation was conducted based on functionality, security, and user convenience.
NAVER WORKS is provided on the administrative network as SaaS that has obtained CSAP (Cloud Service Security Certification). It plans to offer features such as CLOVA Note, which automatically summarizes meeting content, and AI Studio, which can create AI assistants tailored to ministry tasks, under conditions that protect internal data.
The company said it applied an interface that can be used without separate training by reflecting its experience operating Naver Mail, Message, and Drive, and that key features can be used without installing an additional dedicated app.
After the pilot service ended, about 9,500 public officials felt improvements in work efficiency, and about 97% of respondents in the Ministry of the Interior and Safety (MOIS) survey evaluated their user experience positively, the company said.
Based on this outcome, Naver Cloud said it will expand adoption to more than 700,000 public officials, including central ministries, and will advance the ultra-large AI model applied to the pan-government NAVER WORKS. It is also preparing to add a multimodal model within the year to handle text and images together.
NAVER WORKS is in use at Jeju Provincial Office, Busan City Hall, and the Korea International Cooperation Agency (KOICA), and it recently signed a supply contract with Catholic Central Medical Center, which has about 20,000 people.