Naver announced follow-up measures related to an incident in which about 15,000 people's Knowledge iN activity histories were exposed due to an error in its people information service.
On the 16th, industry sources said Knowledge iN profile links in Naver's people information were mislinked, exposing the activity histories of 15,067 people from 3 p.m. on the 3rd. Naver rolled back the feature at 10:20 p.m. on the 4th and blocked the L.I.N.C exposure, and notified all affected users by text and email. It also allowed individuals to verify whether their information was publicly visible through inquiries to the relevant department.
To prevent a recurrence and strengthen user control, Naver also opened a new My Data Management Tools page. At the Privacy Center, users can request a halt to personal data processing and withdraw consent for provision to third parties, and in the usage status tab, they can check customized collected information and processing status by service.
At the Rights Protection Center, users can report infringements of personality rights such as defamation and invasion of privacy caused by posts written by others and request to stop exposure. However, posts written by the users themselves are excluded from this procedure. Earlier, Naver CEO Choi Soo-yeon filed a preemptive report with the Personal Information Protection Commission immediately after the incident and said the company would fully cooperate with the investigation.