LG Uplus said on the 28th that last year it tracked control servers for malicious apps operated by criminal rings, achieving results that helped prevent voice phishing damage.
Through its AI-based "customer damage prevention analysis system," LG Uplus is the only domestic carrier tracking malicious app control servers, and it protected about 33,000 customers last year using this system.
In voice phishing crimes, once a malicious app is installed on a victim's smartphone, criminal groups cause harm by blocking calls or manipulating them with fake numbers.
From February to the end of last year, LG Uplus tracked and analyzed more than 800 malicious app control servers and, after detecting traces of malicious app installation on customers' smartphones, provided related information to police. Based on this, police were able to prevent damage.
The results amount to about 1.8 trillion won. LG Uplus also operates a KakaoTalk alert system to help customers recognize voice phishing attempts, through which about 18,000 customers recognized crisis situations and were able to receive help. In addition, LG Uplus blocked 220 million malicious app connections and 540 million spam text messages.
This year, LG Uplus plans to further advance its AI technology and introduce a new solution that strengthens malicious URL analysis.