Samsung SDS said on the 8th that it participated in CES 2026, the world's largest information technology (IT) and home appliance exhibition, showcased AI agent-based workplace innovation cases and artificial intelligence (AI) full-stack capabilities, and presented the direction for corporations' AI transformation (AX).
At CES 2026, Samsung SDS prepared a dedicated exhibition room and demonstrated "changes in the way of working" using AI agents by sector—public, finance, and manufacturing. It unveiled scenarios that can be used immediately in real work settings, such as harmful video analysis and reporting, card membership screening, and virtual customer research, and in particular, the day of an Assistant Deputy Director at a government ministry transformed by an AI agent drew strong interest from attendees.
When arriving at work, the Assistant Deputy Director receives key schedules and a work briefing from the Samsung SDS personal agent and checks additional information and context needed for tasks in real time. The Assistant Deputy Director then holds meetings with officials from relevant ministries using Brity Meeting, a video conferencing solution with Generative AI applied. Brity Meeting supports global collaboration environments by providing more than 95% speech recognition accuracy based on external institution tests, recognition of more than 60 languages, and AI interpretation and translation features.
Even while out of the office or in transit, the Assistant Deputy Director can perform tasks such as checking and sending emails and registering meeting schedules through voice conversations with the personal agent. In the afternoon, the Assistant Deputy Director uses an AI agent to conduct harmful video analysis and handle reports, receiving support from accurate harmful video screening to drafting report filings and press release drafts. According to a customer proof of concept (PoC), using such AI agents can save 5 hours and 20 minutes, or about 67% of a workday.
Samsung SDS emphasized its AI full-stack capabilities—spanning AI infrastructure, AI platforms, and AI solutions—as the foundation for reliably providing AI agents. In AI infrastructure, centered on the Samsung Cloud Platform, it provides a Multi-Cloud environment tailored to customers, including Amazon Web Services, Microsoft Azure, Google Cloud Platform, and Oracle Cloud Infrastructure, and has built a high-performance infrastructure with the latest GPUs in collaboration with Nvidia.
In AI platforms, it integrally provides Samsung LLM and major global language models through the Generative AI platform Fabrics. It also became the first domestic corporations reseller partner of ChatGPT Enterprise and is providing enterprise Generative AI services. In AI solutions, it integrates global solutions such as Brity Works and Brity Copilot, as well as emro, ONINE, Salesforce, Inc., Workday, and SAP, tailored to customer environments.
Based on these AI full-stack capabilities, Samsung SDS is also participating in AI transformation in the public sector. As a private cloud service provider housed at the National Information Resources Service Daegu Center, it is accommodating information systems of public institutions and is carrying out the pan-government AI common platform project and the intelligent work management platform project promoted by the Ministry of the Interior and Safety. Fabrics has been applied to the pan-government AI common platform project, and Brity Works and Brity Copilot are being used for the intelligent work management platform project.
Lee June-hee, president of Samsung SDS, said, "It is meaningful to showcase Samsung SDS's AI full-stack capabilities and AI agent-based workplace innovation cases at CES 2026," adding, "We will continue to support AI transformation so that it can lead to tangible results across various industries, including public, finance, and manufacturing."