LG Electronics will begin supplying kiosks to food and beverage stores across Japan.
LG Electronics' Japan subsidiary said on the 21st that it will partner with USEN, the No. 1 company in Japan's food and beverage point-of-sale (POS) market, to supply digital kiosks to local food and beverage stores such as restaurants and cafes starting this month. The two companies began pilot operations in October in cafes and restaurants in Tokyo.
The two companies plan to accelerate the digital transition of Japanese food and beverage stores with a product that combines USEN's ordering solution, optimized for the local market, with LG Electronics kiosks. According to Circana Japan, the number of food and beverage stores in Japan stood at about 1 million as of the end of last year.
LG Electronics' 27-inch kiosk features a high-brightness, high-resolution panel that uses proprietary surface treatment technology to minimize light reflection, ensuring high visibility under any lighting conditions.
The two companies said they also broadly support sales information management systems tailored to store operations and kiosk-dedicated software. Applying USEN's POS solution enables various features, including an intuitive user interface and experience (UI/UX) and language settings that support Korean, English, and Chinese in addition to Japanese. Menu recommendations and order data analysis using artificial intelligence (AI) are also available.
LG Electronics and USEN plan to expand their collaboration to include diversifying kiosk sizes, advancing products, and digital signage that improves store interiors and convenience. Min Dong-seon, head of the LG Electronics ID business division, said, "We will expand our influence in the global kiosk market, including Japan, through LG Electronics digital kiosks that are differentiated by design and technology."