HANCOM said on the 8th that it proclaimed 2026 as the first year of companywide artificial intelligence (AI) embedding and will launch an overhaul to completely realign how corporations work.
HANCOM said that starting next year it will apply the constant use of AI agents across all roles—not only development but also planning, marketing, human resources (HR) and finance for nondevelopment roles—and will redesign actual work processes around AI.
The plan is based on a policy to offer external customers technology that internal employees have directly used and verified, and the company said it differs from previous pilot cases centered on specific organizations in that it covers every institutional sector across the company.
To that end, HANCOM had each frontline department work with a dedicated team to select AI solutions suitable for boosting productivity by role, and it has moved into the operations phase. ▲ The finance and accounting department uses AI for tax law reviews and cash flow forecasting, ▲ the planning and marketing department applies Generative AI for market research and content creation, and ▲ the human resources (HR) department introduces AI for organizational culture diagnostics based on data analysis, among other uses, so the company's key value chain will be run on an AI basis.
HANCOM also plans to prepare AI solutions applicable to customers based on internally validated usage methods and data, and it has built internal guidelines premised on security and protection, including verification of data processing agreements (DPA).
Chief Executive Kim Yeon-su of HANCOM said, "This initiative is not a simple tool rollout but an AI-based transition process that reorganizes how we work overall," and added, "As AI use expands, we plan to adjust the corporate culture as well so that employees can focus on creative, essential value creation instead of repetitive tasks."