LG Uplus said on the 1st that it has launched a large-scale organizational reshuffle to expand its AX (AI transformation) business and strengthen competitiveness in its core telecom operations ahead of 2026.
The core of the overhaul is "strengthening expertise" and building a "cross-functional collaboration system." LG Uplus will separate product and business units in key business areas to clarify their respective roles and shift to a structure in which related departments move organically around products.
The AX business, cited as a key growth pillar, will be split into a business unit responsible for the portfolio and a product unit in charge of launching differentiated offerings. The development organization that technically supports AX will also be reorganized into dedicated teams by business. Under the chief technology officer (CTO), development units will share core goals with each business and participate in service development, with the aim of shortening the time from planning to launch and speeding delivery to customers.
The company will also fine-tune its core telecom operations—represented by mobile and home—and its B2B fixed and wireless business to strengthen product competitiveness. In mobile, it will separate the digital business and product units to accelerate digital transformation, and in the home business, centered on home internet and IPTV, it will split business and product functions to boost efficiency. In B2B, it will spin off product planning functions for new businesses such as cloud and security into a separate organization to enhance expertise.
It will also work in parallel to enhance network infrastructure competitiveness. Under the "NW division," which runs fixed and wireless network operations, it will establish an "NW AX group" to build a network operations system at a global leading level.
The way the organization is run will also change. LG Uplus will streamline its organization and introduce a "large-team system" that groups similar functions to respond to a rapidly changing business environment. At the same time, it plans to actively apply an "AI work agent" across internal operations to reduce repetitive tasks and create an environment where employees can focus more on work directly tied to customer value.