Netmarble said a hack of its PC game site led to the leak of information on customers, PC bang franchise owners, and current and former employees.
Netmarble said on the 26th on its website that it confirmed indications of a customer information leak due to an external hack on Nov. 22, 2025, and is responding. Netmarble said the information suspected to have been leaked includes PC game site customer information, information on PC bang franchise owners before 2015, and some information on current and former employees.
The games where the leak occurred are 18 titles served through the Netmarble PC site, including Go, Janggi, Magumagu, Sichuan, and Vegetable Village. Mobile games and games run through the Netmarble Launcher are not affected.
Netmarble said it immediately reported the incident to the relevant authorities under applicable laws and is investigating the cause and scope of the leak, adding that there was no leak of unique identification information or sensitive information, such as resident registration numbers, that are of concern. It also noted that the leaked passwords are encrypted and are deemed impossible to exploit with that information alone.
It added that it recognizes the current situation gravely and is deeply sorry even for the mere fact that a leak occurred, and that it will make every effort to establish necessary protective measures and recurrence prevention measures, including conducting expanded inspections across the system to prepare for the possibility of additional intrusions, with customer protection as the top priority.