Microsoft (MS) unveiled a service that uses artificial intelligence (AI) agents as team members rather than as work assistants.
On the 18th (local time), at the Ignite 2025 developer conference held at the Moscone Center in San Francisco, MS unveiled Agent 365, which integrates across its platforms.
According to the company, Agent 365 is a tool that lets users manage all AI agents used within the MS platform in one place. It is a platform that can centrally manage AI agents for its security threat defense program MS Defender, identity access management solution MS Entra, and data management solution MS Purview.
Agent 365 runs in a web browser and organizes agent operations through a dashboard, telemetry, and notifications. Here, users can register AI agents, manage access rights, and view a visualization of the consolidation process among AI agents.
MS also introduced intelligent services Work IQ, Fabric IQ, and Foundry IQ that day. The company said the new services not only execute commands but also analyze user behavior. Based on work files, emails, and meeting minutes, AI learns each organization's different work patterns and status to offer the most suitable recommendations.
MS is putting AI agents at the forefront because more "frontier corporations" are using AI in real work. According to IDC, a global market research firm, which surveyed 4,000 business leaders at MS's request, frontier corporations that are using AI to transform their businesses already account for 22% of the total, and their revenue is three times higher than corporations slow to adopt AI.
Chief Marketing Officer Jared Spataro cited IDC data that 1.3 billion agents will emerge by 2028 and emphasized, "Today, all corporations are on a journey toward 'frontier corporations' led by humans and operated by (AI) agents."