LG Uplus said on the 12th it will unveil Al-dot 2.0, a revamped version of its budget phone service Al-dot.
Al-dot, launched in May last year, is an online service that compares about 900 budget phone plans at once and supports remote self-activation. Cumulative users topped 3 million through Oct. this year.
Al-dot 2.0 lets budget phone customers handle tasks such as activation, changes, and cancellations directly online. New features in this Al-dot 2.0 include: ▲ Al-dot Care self-service processing ▲ prepaid plan USIM and eSIM self-activation and recharge ▲ value-added service subscription, inquiry, and change ▲ applications for consultations on bundling internet and internet TV (IPTV).
At launch, Al-dot Care only handled basics like usage status and billing and payment, but version 2.0 adds features such as certificate issuance, number changes, immediate payment of usage charges, USIM and eSIM changes, value-added service subscription, inquiry, and change, and finding the location of a lost phone.
The user interface (UI) and user experience (UX) were also revamped so the first screen shows real-time usage, plan usage period, value-added service information, and home bundle information.
In addition, Al-dot newly launched a self-activation service for prepaid budget phone plans using USIM and eSIM. The company said it is the first among domestic carriers to offer a self-activation service for prepaid eSIM plans.
Value-added services, which previously could only be subscribed to or canceled through the operator's customer center, can now be checked, changed, and canceled directly on Al-dot with this update.