Samsung Human Resources Development Center said on the 12th that starting in Nov., it will introduce a next-generation training program that combines artificial intelligence (AI) and Extended Reality (XR).
Samsung Human Resources Development Center said it began training that uses Galaxy XR, Samsung Electronics' headset-type XR device, to provide a learning experience that overcomes the limits of classroom-centered training and to create a highly immersive learning environment.
Samsung plans to use Galaxy XR across employee training, from new hires to senior executives, and in Nov. it first applied AI and XR-powered content to five courses: meditation, Samsung history experience, leadership, foreign languages, and debate. Trainees, after putting on Galaxy XR, will proceed with topic-specific customized learning in a virtual space through intuitive interactions such as voice, gaze, and gestures.
At Samsung Human Resources Development Center, more than 20,000 employees a year are expected to enhance their job capabilities through AI and XR combined training using Galaxy XR.
Galaxy XR is optimized for "Multimodal AI," a device that can understand and process various information such as text, images, voice, and video simultaneously, allowing AI to respond in real time to what users see and hear. Trainees can use Galaxy XR to participate in training that simulates situations similar to reality or recreates time and space that cannot be experienced in the real world. In addition, by integrating AI, personalized learning tailored to each trainee's level is also possible.
In the meditation course, meditation is conducted as if actually on-site in a space that reproduces the virtual environment or the natural scenery around Samsung Yeongdeok Meditation Center. In the Samsung history experience course, trainees move to the time and place of the 1938 founding to look around the company as it was. Rather than simply watching a video or viewing photos, learners can step into the space, look around 360 degrees, and interact.
The second program in the Galaxy XR-based training is "role-playing," where trainees practice various skills in realistic scenarios with an AI avatar. Applied to leadership, foreign language, and debate training, this approach offers learning effects distinct from role-playing led by a human instructor or facilitator.
The biggest differentiator is that realistic environments in XR and AI technology enable personalized feedback. For example, a learner can conduct a one-on-one interview with an AI team member in various situations, have real conversations in a foreign language with an AI foreign avatar, or join a pro-con debate moderated by an AI host.
Going forward, Samsung Human Resources Development Center plans to discover new AI and XR-related content and further advance existing content by incorporating feedback from trainees and an external advisory group of education and content experts.