OpenAI's corporate customers have surpassed 1 million.
OpenAI said on the 5th (local time) that the number of corporate customers with which it has direct contracts and that use its business platform "ChatGPT for Work" and developer platform has topped 1 million. OpenAI added that the number of accounts actually accessing the "ChatGPT for Work" platform increased 40% in just two months to more than 7 million, and that the number of accounts for "ChatGPT Enterprise" grew ninefold year over year.
It cited major corporate customers such as the biotech corporation Amgen, the investment bank Morgan Stanley, the retailer Target, the network corporation Cisco, and the telecommunications corporation T-Mobile. Korean corporations SK Telecom and LG Electronics, as well as LG Uplus, were also mentioned in a video posted together.
OpenAI's number of corporate customers is more than triple that of Anthropic's competing service "Claude." Anthropic released in September that the number of corporate customers was over 300,000. This overturns the existing perception that OpenAI focuses on individual customers while Anthropic focuses on corporate customers.
In fact, OpenAI is said to derive 70% of its estimated annual revenue of $13 billion from individual subscriptions, and ChatGPT's weekly users reach 800 million, overwhelming Claude, whose monthly active users (MAU) are under 200 million. By contrast, Anthropic is reported to generate 80% of its annual revenue, around $7 billion, from corporate customers. For this reason, some have assessed that OpenAI pays attention to popular awareness and influence, while Anthropic is shoring up the substance of its business.
However, through the announcement that day, OpenAI suggested that ChatGPT is succeeding in hunting both individual and corporate customers at the same time. OpenAI said, "The adoption of ChatGPT and the realization of return on investment (ROI) are faster (than competing products)," and emphasized, "Because users are familiar with ChatGPT, corporations can reduce pilot periods and friction when adopting GPT."