HANCOM said on the 4th that its artificial intelligence (AI)-based hybrid work environment technology has received final approval as an international standard (ITU-T F.746.19) from the International Telecommunication Union (ITU), a United Nations-affiliated specialized agency for information and communication technology (ICT) standardization.
The ITU is the world's most authoritative international organization for ICT standardization, where 194 member states worldwide, major corporations, and research institutions participate to establish core technology standards for future industries such as communications, media, and AI. HANCOM said, "The ITU's adoption of a standard means the technology's global credibility and industrial utility value have been officially recognized."
The newly approved standard addresses "requirements for conversation and collaboration methods in a hybrid work environment." Its core is defining specific methodologies that use AI technology to improve communication quality and collaboration efficiency in environments where remote and in-person work coexist.
HANCOM said it focused on reflecting key requirements in the standard, including AI-based automatic meeting minutes generation and real-time collaborative document editing that reflects participants' emotions and intentions.
Kim Yeon-su, HANCOM's CEO, said, "This international standard approval is an important milestone showing that HANCOM's accumulated document technology is evolving into a global collaboration technology standard in the AI era," adding, "We will continue to strengthen cooperation with the government and domestic research institutions, contribute to the development of the global technology ecosystem through ongoing participation in standardization activities, and lead the market."