AX specialist company LG CNS said on the 23rd that it built and donated a refugee legal aid program using artificial intelligence (AI) in partnership with the U.N. High Commissioner for Refugees. It is the first case in Korea of using AI technology to help refugees in blind spots of legal services.
LG CNS and the U.N. High Commissioner for Refugees recently signed a memorandum of understanding at LG CNS's Magok headquarters on "support for refugee litigation using AI technology." The agreement aims to increase the possibility of legal protection for refugees in Korea based on AI and support lawyers' refugee litigation work.
LG CNS will develop a program that allows lawyers to use AI to draft complaints when refugees file administrative lawsuits. It will develop separate AI agents responsible for analyzing asylum applications and interview record data, multilingual translation, and legal document drafting, and Agentic AI will integrate them to automatically complete complaints in the proper legal document format. In this process, LG CNS's Agentic AI platform Agentic Works will be used.
In the existing refugee application process, many cases were dismissed due to language and cultural differences, complex procedures, missing information, and a lack of legal grounds. But by applying AI technology, lawyers can enter the information required for review more accurately, and the time to draft a complaint—which used to take at least three to four days—can be greatly reduced.
Filippo Grandi, the U.N. High Commissioner for Refugees, said, "The agreement with LG CNS, a leader in advanced technology, is an important example showing that AI technology can meaningfully contribute to improving the lives of refugees," adding, "We hope this collaboration will enable refugees who have difficulty receiving legal support due to language barriers and other obstacles to get the help they need."
Hyun Shin-Gyoon, CEO of LG CNS, said, "We hope this donation of the AI program to protect the legal rights of refugees will improve the situations of refugees facing difficulties," adding, "Going forward, LG CNS will continue to solve a wide range of industrial and social issues with AI."