Recently, regarding the security issues of Chinese robot vacuum cleaners that arose in Korea, David Chan, CEO of Ecovacs, said, "If we do not comply with the regulations, it will be impossible to sell in the Korean market," emphasizing, "We will actively cooperate and improve according to the newly presented standards."
On the 4th, local time, CEO Chan spoke with reporters at the 'IFA 2025' in Berlin, Germany, the largest electronics and IT exhibition in Europe. The Korea Internet & Security Agency (KISA) and the Korea Consumer Agency (KCA) announced on the 2nd that security vulnerabilities, including the potential for internal photo leaks and the transmission of malicious files, were found in the Ecovacs 'Deebot X8 Pro Omni' product.
In response, Ecovacs explained that they have already completed technical measures. A representative from Ecovacs present at the site said, "We received the test results a few days after the investigation results from the Korean agency were announced, and we completed the optimization work," adding, "The issues pointed out have been addressed through wireless (OTA) software updates." He also noted, "This update has been applied to all products, including the problematic Deebot X8 model, and the new X11 series also meets the improved standards."
CEO Chan stated, "The very fact that we are selling products in Korea means that we are complying with the presented regulations," explaining, "We have passed the certifications in all countries where we sell products, including the European General Data Protection Regulation (GDPR)."
However, he noted, "Expectations regarding security from customers and governments around the world are constantly changing, and this is not wrong but rather in the right direction," stating, "From a corporations' perspective, it's as if new checkboxes keep appearing, and we have an obligation to check those new boxes."
He added, "We have previously discussed the regulatory direction with Korean government officials," stating that he cannot explain all the background at this moment, but they will naturally take additional measures for improvement that are necessary in the future.