Megazone Cloud announced on the 18th that it will hold the 'AI Connect 2025 Seminar' with Amazon Web Services (AWS) on the 29th at Studio 159 in COEX, Gangnam-gu, Seoul, presenting a generative AI strategy.
The seminar topic is 'Next CX: Evolving contact centers with generative AI' along with 'Amazon Connect.' About 100 attendees from the e-commerce, retail, travel, and hospitality industries are expected to participate.
Hwang In-cheol, Chief Revenue Officer (CRO) of Megazone Cloud, noted, 'This will be an opportunity to feel the market changes related to AI customer response innovation.'
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