A model from Samsung Electronics listens to the description of energy consumption efficiency grade 1 'washing dryer' and 'air conditioner' products./Courtesy of Samsung Electronics

Samsung Electronics is strengthening customer guidance in line with the start date for applications for the 'Top Efficiency Home Appliance Refund Project.'

The Top Efficiency Home Appliance Project is a government initiative that refunds 10% of the expense for consumers who purchase products with the highest energy consumption efficiency rating, encouraging the purchase of high-efficiency products and supporting energy conservation.

Samsung Electronics additionally offers up to 10% benefits when purchasing top-efficiency home appliances at Samsung Store and Samsung.com.

Refund applications can be submitted through an online exclusive page opened since the 13th, and refunds will be processed in phases starting on the 20th.

To assist consumers who find it difficult to apply for refunds, Samsung Electronics will provide one-on-one personalized consultations at Samsung Stores nationwide, enhancing customer convenience and accessibility.

Consumers can receive guidance on the entire process required for refunds, including checking eligibility, taking pictures of energy efficiency rating labels and product nameplates, preparing necessary documents, and online application methods during consultations with Samsung Store staff.

Additionally, detailed application methods can be found on Samsung.com, and through the 'Simplified Document Issuance Service,' consumers can quickly and easily obtain purchase receipts and transaction statements needed for refunds.

The photo shows a customer looking at high-efficiency home appliances at LG Electronics Best Shop. /Courtesy of LG Electronics

LG Electronics is also offering additional benefits through events.

At LG Electronics Best Shops, the 'LG Best Week' event is being held, providing coupon packs for discounts of up to 1.1 million won or membership point accumulation for 18 items, including air conditioners and refrigerators, until the 18th.

'E-Cycle Festival' offers a refund of 10% (up to 50,000 won per product) in Naver Pay and Kakao Pay points when purchasing or subscribing to certified E-Cycle excellent products. Online brand shops provide discount coupons worth up to 500,000 won when purchasing top-efficiency home appliances.

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