Waplat, a senior care subsidiary of NHN, announced on the 25th that it signed a partnership agreement with KT Telecop to expand collaboration in artificial intelligence (AI)-based digital care monitoring and dispatch services.
This agreement was established to jointly respond to the rapidly increasing demand in the senior care market due to the entry into a super-aged society by combining the technological capabilities and expertise of both companies, such as AI technology and real-time field response capabilities.
Currently, Waplat is expanding its introduction of AI-based non-face-to-face care services 'Waplat AI Living Support Agent' mainly in the public institutional sector to address care gaps for the elderly, while KT Telecop, a leading comprehensive security service corporation in Korea, is equipped with a network capable of monitoring and emergency dispatch services nationwide.
Through the agreement, the two companies established a faster response system targeting elderly individuals in need of care by linking ▲app-based AI check-ins ▲24-hour monitoring center ▲emergency dispatch services. First, user activity information is collected and analyzed through Waplat's app service, and if any abnormal signs occur, the KT Telecop monitoring center will perform an initial confirmation through emergency contact. If necessary, field personnel will be dispatched immediately for safety checks and additional actions such as connecting to 119, and the dispatch results will be shared with the respective local government immediately.
As a result, 'Waplat AI Living Support Agent' has minimized safety blind spots through a five-step check-in system, including ▲smartphone sensor-based automatic check-ins ▲check-in message dispatch ▲additional AI care notifications for unconfirmed individuals ▲check-in calls ▲monitoring and emergency dispatch services from security companies.
The monitoring and dispatch services through this partnership are set to be fully applied starting on the 1st to the elderly and single-person households in Mapo and Gwangjin districts of Seoul. Currently, the Waplat service has been verified for effectiveness through actual operations in 18 local governments nationwide, and both sides plan to continuously expand the implementing local governments while continuously enhancing service sophistication.