On the morning of the 2nd, a citizen in a convenience store in downtown Seoul is unable to log in with fingerprint recognition on the terminal for payment due to a payment outage in Samsung Pay, the mobile payment system of Samsung Electronics. /Courtesy of Yonhap News Agency

On the morning of the 2nd, payment errors occurred on Samsung Pay for about an hour, causing inconvenience for users.

The errors reportedly started around 7 a.m., and numerous complaints were posted on online communities, such as 'Samsung Pay does not work,' 'I couldn't make a payment at the convenience store,' and 'Make sure to carry a physical card.'

Samsung Electronics is currently investigating the cause of the error. Meanwhile, Samsung Pay experienced a payment error due to network equipment issues on the 16th of last month, but it was restored within 3 minutes at that time.

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