SAP announced on the 13th that it unveiled numerous new solutions and features for the retail industry at the "Retail's Big Show," the largest event in the retail industry organized by the National Retail Federation.
The highlight of this announcement is the official launch of "SAP S/4HANA Cloud for Retail, Public Edition." This ERP solution is specially developed for retail corporations, providing customized ERP capabilities to retail corporations of all sizes worldwide.
SAP's latest solution provides proven capabilities to help rapidly growing retail corporations and those seeking new retail opportunities address these challenges. It is built on the flexibility of public cloud architecture, incorporating processes and integration features specialized for the retail industry. The focus is on streamlining processes, enhancing customer experiences, and supporting sustainable growth. Additionally, it includes functionalities to manage financial, procurement, product planning, and operational data cohesively.
SAP will also officially launch an AI-based shopping assistant in the first half of this year. This intelligent assistant is offered along with the SAP CX AI toolkit, significantly expanding the existing AI capabilities of SAP Commerce Cloud, helping customers quickly and accurately find the products they desire through natural language conversations, making online shopping more straightforward and convenient.
Balaji Balasubramanian, Senior Vice President of SAP and Global Head of SAP Commerce and Consumer Institutional Sector Cloud, noted, "The SAP S/4HANA Cloud for Retail, Public Edition provides high-level capabilities trusted by market-leading corporations, tailored to the needs of rapidly growing organizations regarding scale, expense, and time to realize value."