Jeju Air said on the 5th that it has integrated Amazon Web Services (AWS) artificial intelligence (AI) and cloud technology into aircraft maintenance.

Jeju Air mechanics replace the engine of a B737-800 aircraft on the ramp at Gimpo International Airport./Courtesy of Jeju Air

Jeju Air used AWS's Generative AI service Amazon Bedrock. When a mechanic detects an aircraft anomaly, the AI maintenance system automatically searches relevant maintenance manuals and past cases and presents an optimal maintenance action plan.

The AI maintenance system applies retrieval-augmented generation (RAG) technology. Jeju Air said it quickly finds the necessary information from pre-registered maintenance documents, improving the accuracy and speed of maintenance decisions.

It also used AWS's optical character recognition technology to scan and digitize maintenance records previously kept on paper and applied them to the retrieval-augmented generation technology.

Jeju Air also plans to build a predictive maintenance system in stages. In a predictive maintenance system, AI learns component replacement histories and operating patterns to predict anomalies in advance and perform maintenance proactively. It is a maintenance management system that can reduce unexpected delays or cancellations.

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