Coupang Logistics Service (CLS), Coupang's logistics subsidiary, carried out a restructuring that integrates the new business institutional sector into the operations institutional sector. The intention is to focus on management rather than expanding its scope or introducing new services.
According to the logistics industry on the 31st, CLS recently integrated the new business institutional sector and the operations institutional sector through a restructuring and appointed Chief Executive Kang Hyeon-o as the head of the institutional sector. CLS had operated under a four-person co-CEO system with Kang Hyeon-o, head of the operations institutional sector; Hyong Yong-jun, head of the management support institutional sector; Lee Seon-seung, head of the new business institutional sector; and Kim Jeong-hyeon, head of the human resources institutional sector, but with this personnel move, it shifted to a three-person system.
The CLS new business institutional sector had delivered results by launching services such as Rocket Installation (a service in which the delivery driver completes installation for items that require it, such as large appliances and furniture), but with this restructuring, it was absorbed into the operations institutional sector for the first time since its establishment. Going forward, new business tasks will be carried out under the operations institutional sector.
This streamlining of the organizational structure had already taken place at Coupang Fulfillment Services (CFS), Coupang's subsidiary overseeing logistics centers and overall logistics. CFS had also operated under a four-person co-CEO system, but in June it integrated operations with environment, safety and health, and combined human resources and legal into one, shifting to a two-person co-CEO system led by Jeong Jong-cheol and Ryan Brown. A CLS official said, "We restructured to focus on management rather than expanding our scope."