The Ministry of SMEs and Startups said on the 29th that access to Business Support Plus (G4B), which had been suspended due to government information system disruptions caused by a computer room fire at the National Information Resources Service in Daejeon (hereafter NIRS), became available from 6:30 p.m. on the 28th.
Regarding the government information system disruption, the ministry said it has operated a 24-hour emergency duty and monitoring regime and worked for a swift system recovery, restoring it to a level that allows system access two days after the disruption occurred. However, it explained that the linkage functions between Business Support Plus and other administrative services are still being restored, and it will take time until services return to normal.
The ministry said that because the services provided by Business Support Plus can be used through existing linked alternative systems or windows, it is notifying policy customers who attempt to access the system to use Business Support Plus of the current system disruption and alternative service options through pop-ups and notices.
In addition, by simultaneously providing pop-up and notice guidance on alternative service use and email notifications on the ministry's main systems—its website, Business Yard, and SME Venture 24—the ministry is working to minimize any disruption for policy customers in using related administrative services.
The ministry said, "We are making every effort in close cooperation with relevant agencies to resolve public inconvenience caused by the Business Support Plus service disruption," adding, "We will do our best to ensure the service returns to normal as soon as possible."