The domestic electronics corporations Cuckoo are facing a class action lawsuit from local consumers in California, USA. The plaintiffs claim that 'Cuckoo falsely stated the certification for its water purifier.'
According to the U.S. legal media Law.com on the 29th, a person surnamed A and others filed a consumer class action lawsuit against Cuckoo Electronics and Cuckoo Rental America in the Superior Court of California for Los Angeles County on the 2nd of last month. Cuckoo established Cuckoo Electronics America in 2016 and started selling water purifiers in California from mid-2019.
The plaintiffs are asserting that 'Cuckoo water purifier products were sold as if they had gone through the sales approval and certification process in California, despite not having done so.' They are reported to be consumers who rented or purchased the products.
According to the state health and safety regulations revised in January 2015, to sell a water purifier that has the function of reducing 'health-related contaminants,' certification from independent accredited organizations such as the Water Quality Association (WQA) and NSF International is required. After obtaining certification, it must be registered with the State Water Resources Management Board to conduct business.
However, Cuckoo has been found not to be registered on the list of certified products by the Water Quality Association. It is also not registered with the California Water Resources Management Board.
Cuckoo stated, 'Product certification has been completed,' and noted, 'We believe that it will be resolved with some supplementation of our explanations.' However, the issue of certification is difficult to disclose as it is ongoing in the lawsuit.