Onit Korea is an AI-based cargo transportation startup. CEO Jeong Seung-beom founded it in May 2020. The background for the company's founding was the inefficient logistics partner services that Jeong experienced while working for a foreign manufacturing company.
Jeong said, "The goal is to provide logistics services that analyze customer data to reduce their time and expense, rather than a one-dimensional logistics service that simply delivers manufactured products to stores or customers."
Onit Korea launched the logistics service 'Jimralla' specializing in delivery and cargo transportation in 2021. In the early stages of the business, it focused on business for general consumers. Then, in January 2024, it introduced 'Jimralla Biz,' which expanded its customers to corporations.
Currently, it is focused on cargo transportation and quick services exclusively for corporate customers. Jeong noted, "In the early days of the company, we did business in line with the increase in single-person households and later expanded our business to corporate customers."
'Jimralla Biz' is an integrated logistics system that supports everything from dispatching to operation, delivery completion, and settlement. It currently has over 150 clients, including corporations such as Tara TPS and Hyundai GLOVIS, as well as public offices and educational institutions like Mapo District, Songpa District, and Seoul National University. Revenue for last year, after the launch of Jimralla Biz, increased about threefold compared to 2023. Jeong stated, "Our goal for this year's revenue is to achieve double growth compared to the previous year."
Onit Korea was selected as a non-face-to-face innovative logistics company by the Korea Institute of Startup and Entrepreneurship Development in 2023, which is operated by the Korea Integrated Logistics Association. It was also selected as a research and development company under the Ministry of SMEs and Startups' TIPS program.
Onit Korea's competitiveness lies in its AI-based integrated logistics system. It supports everything from dispatching to operation, delivery completion, and settlement. In particular, it takes about 2 to 3 minutes to finalize dispatch after a request. Compared to other existing services, it has shortened the dispatch completion time by 10 times and has also improved work efficiency by providing an automatic quotation and settlement system.
The training for delivery drivers is also thorough, as it directly affects the quality of the company's service. Jeong said, "There are cases where issues arise during the delivery process, and it's crucial to resolve them quickly and ensure that those issues do not occur again."
Customized AI services based on customer data are also a strength of Onit Korea. Jeong stated, "The size and weight of the cargo vary, and the characteristics of the products, such as whether they can be exposed to rain, differ as well," and added, "We are building and implementing services based on customer data by applying AI technology to meet their needs."
Jeong emphasized, "We are also thoroughly managing customers for the growth of the company." Onit Korea conducts customer satisfaction surveys quarterly, and the recent survey scored 4.8 out of 5. Jeong said, "We believe there is still room for improvement, so we will continue to listen to our customers' opinions and strengthen the services they desire."
Jeong also stated, "We will grow as a logistics partner company that predicts customer corporations' logistics based on data and supports them in reducing their time and expense."