Shin Chang-jae, CEO and chair of the board of Kyobo Life Insurance, encouraged 1,500 outstanding insurance planners, saying they are "evangelists who widely spread the value of customer protection and pacemakers who run with customers to complete the marathon of customer protection."

Shin Chang-jae, Kyobo Life Insurance CEO and chair of the board, encourages the honorees at the 2026 Customer Protection Awards held on the 24th at Songdo Convensia in Yeonsu-gu, Incheon. /Courtesy of Kyobo Life Insurance

According to Kyobo Life Insurance on the 27th, Shin made the remarks on the 24th at the 2026 Customer Protection Awards ceremony held at Songdo Convensia in Incheon. The Customer Protection Awards is an event organized to encourage insurance planners and express gratitude. About 1,700 people attended the event, including more than 1,500 outstanding planners and executives and employees.

Shin said, "Just as the role of a pacemaker—who matches breath beside a runner and leads to the finish line—is important in a marathon, a pacemaker is needed in the long journey of customer protection through life insurance to help customers finish," adding, "The countless drops of sweat you shed for customer protection must have borne fruit today."

The planners who took part in the event reaffirmed their sense of responsibility to customers. Shim Yang-sun, FP (Jamsil Tower branch, Gangnam Songpa Seocho unit), said, "The owners of this award are the customers who trusted me and entrusted me with designing their lives," adding, "I will be a reliable partner for life."

※ This article has been translated by AI. Share your feedback here.