Hana Securities said on Apr. 7 that it officially launched the second class of the "Hana Securities advisory panel" to actively reflect customer opinions, push service innovation, and protect the rights and interests of financial consumers.
Now in its second year, the advisory panel will serve as a key communication channel to gather customer voices on Hana Securities' products and services across the board.
The advisory panel consists of 1,000 Hana Securities customers age 20 and older with diverse investing experience. The selected panelists will take part in a range of activities through the end of December this year, including online surveys, assignments, and in-person interviews, and will make practical proposals to improve services.
Kim Mu-kyung, head of consumer protection support at Hana Securities, said, "We launched the second advisory panel following last year to communicate proactively with customers about the broad range of products and services Hana Securities offers," and added, "We will do our best to provide the best products and services."