As the stock market swung sharply amid geopolitical tensions that began in the Middle East, securities firms suffered a series of system glitches, prompting financial authorities to launch an inspection.
On the 6th, according to the investment industry, the Financial Supervisory Service (FSS) is identifying the cause of a service disruption that occurred on the 5th in which account balance inquiries malfunctioned on some mobile trading systems (MTS) of Korea Investment & Securities Co.
At the time, in some retirement pension accounts on the Korea Investment & Securities Co. MTS, transactions were not processed after the market opened, and errors occurred in which the number of holdings and rates of return in the accounts were displayed differently. (☞[Exclusive] In the middle of a Korean stock market roller coaster… some errors occurred on the Korea Investment & Securities Co. MTS)
In addition, some securities firms including Mirae Asset Securities and Kakao Pay Securities also experienced service errors during the three days of roller-coaster trading when the market surged and plunged.
The FSS said it confirmed that a balance inquiry error occurred on the Korea Investment & Securities Co. MTS and is reviewing the cause of the incident. The FSS plans to devise measures to prevent a recurrence after identifying the cause and then consider whether to take additional action.