With regard to the erroneous Bitcoin payouts at the domestic virtual asset exchange Bithumb, smishing scams claiming to offer compensation are rampant, prompting a call for consumer caution.
The Financial Services Commission and the Financial Supervisory Service on the 12th issued a consumer alert at the caution level for financial consumers and urged particular caution.
The financial authorities said that if compensation guidance for Bithumb's erroneous payouts includes an internet address (URL) link, it is "100% a scam," and people must never click it. The financial authorities said, "With public interest rising after the recent announcement of compensation payments related to Bithumb's erroneous payout incident, concerns about smishing damage are also growing," adding, "Bithumb has not yet provided individual guidance on compensation payments and will never include a URL link in future customer guidance." The financial authorities said they have instructed Bithumb to separately inform customers of smishing precautions and have taken steps to ensure that no banner links or application (app) push functions are provided in connection with future compensation.
If smishing is suspected, the financial authorities explained, verify it using the Boho Nara service, and in the event of damage, promptly report it and request a payment freeze. If financial damage such as a fund transfer occurs, immediately report it to the financial company of your own or the scammer's account, or to the Voice Phishing Integrated Report and Response Center (112), and request a payment freeze.
The financial authorities said they will closely monitor whether there is financial fraud damage related to Bithumb compensation going forward, and if cases occur, they will consider upgrading the consumer alert from caution to "warning."