Shinhan Card said that in a personal data leak incident, the mobile phone numbers of 192,000 franchise owners were exposed externally. It found that for some franchise owners, names, dates of birth, and gender were also leaked.
Shinhan Card posted an apology on its official website on the 23rd and stated accordingly. Shinhan Card said, "The leaked personal information was not due to external intrusion such as hacking, but was leaked through a Shinhan Card employee and used for card recruitment sales," and explained, "At the time we became aware of the leak, we immediately took measures to block further leakage and completed a review of related internal processes."
Shinhan Card said that if damage occurs due to the personal data leak, it will verify whether damage occurred and then provide compensation.
Shinhan Card said, "To ensure thorough protection of personal information going forward, we will rigorously identify the cause and circumstances of the leak, strictly hold the employees involved accountable, and do our utmost to fundamentally reexamine and strengthen internal and external security systems."