Hyundai Capital's Indonesian subsidiary, "Hyundai Capital Indonesia," said on the 23rd that it will begin full-scale auto finance operations targeting local Hyundai Motor customers.
Hyundai Capital Indonesia is a joint venture established by Hyundai Capital together with Sinar Mas (SINARMAS), one of Indonesia's leading corporations, and Bank Shinhan Indonesia. Hyundai Capital Indonesia will provide financial services to Hyundai Motor buyers under the brand "Hyundai Finance."
In particular, it will introduce new financial products such as "deferred installment" and "grace-period installment" plans to offer a variety of options to local customers, and it plans to focus on differentiated digital financial services.
Hyundai Capital Indonesia will place financial consulting officers (CMOs) at all Hyundai Motor dealerships to provide one-on-one consultations and optimized financial solutions. It also plans to enhance customer convenience by introducing the "Customer Direct" service, which allows customers to do everything online—from checking vehicle quotes to applying for financing—without visiting a dealership.
For local dealers, it will offer a dedicated app that enables one-stop handling of vehicle searches, finance quote calculations, and credit application submissions via smartphone or tablet, and it will introduce a digital auto-approval system to significantly improve operational efficiency and processing speed.
Jung Hyung-jin, president of Hyundai Capital, said, "We will provide financial services that Indonesian customers who wish to purchase Hyundai Motor vehicles can use safely and conveniently," adding, "We plan to work with our partners in various ways so we can quickly establish ourselves as a financial company that Indonesian customers can trust."
Hyundai Capital currently operates 19 subsidiaries in 14 countries around the world, including the United States, the United Kingdom, Germany and China, and Hyundai Capital Indonesia is the 13th overseas finance subsidiary following Hyundai Capital Australia.