KakaoBank said on the 9th that it will conduct a regular IT system inspection during the early morning hours from 1 a.m. to 8 a.m. on the 14th to strengthen the stability and reliability of its financial services.
This inspection is part of an annual scheduled audit conducted regularly, aimed at optimizing the overall infrastructure by checking system configurations and upgrading or replacing IT equipment. It is a preventive measure to maintain stable service quality in various environments, including large-scale traffic situations.
During the inspection window, access to the KakaoBank app, as well as the KakaoBank website, check and mini cards, automated devices (CD and ATM), deposit and withdrawal and card payment alerts, KakaoBank transaction via other financial institutions, and customer center consultations and operations, will be temporarily restricted across the board.
The outage will last a total of seven hours from 1 a.m. to 8 a.m., but the actual end time may change depending on the progress of the work.