The financial, employment, and welfare support program initiated in January last year has seen 170,181 cases implemented as of the first half of this year.
On the 27th, the Financial Services Commission held a field meeting on customized complex support at the Korea Inclusive Finance Agency (KINFA) in Jung-gu, Seoul, to hear opinions from users of the complex support services and onsite counseling staff. The Financial Services Commission noted that this meeting was in response to instructions from President Lee Jae-myung, who said during a town hall meeting in the Chungcheong region last July to 'ask what you would like to do if you were the financial authorities and be sure to consider it' to alleviate the difficulties faced by small business owners and vulnerable groups.
Complex support is a policy that provides customized financial, employment, and welfare support according to the individual circumstances faced by small business owners and vulnerable groups. As of the 11th, public mydata is being utilized in complex support consultations. Previously, counselors analyzed the eligibility for complex support through phone consultations, but now they are efficiently providing tailored support by first analyzing 21 types of public information.
According to the Financial Services Commission, after the official start of complex support in January last year, there were 60,424 cases linked to employment and 109,575 cases linked to welfare, totaling 170,181 cases supported. In the employment linkage, the proportion of unemployed and non-regular workers was 77.9% of the total, and 82.2% had an annual income of 25 million won or less, which is the minimum wage level. For welfare linkage, the unemployed and non-regular workers made up 67.7%, and 77.9% had an annual income of 25 million won or less.
At the meeting, service users expressed the need to actively promote customized complex support. Counselors stated that it is difficult to explain and persuade why customized complex support is needed, and that users have faced difficulties remembering related systems when employment and welfare support agencies contact them for follow-up actions in the future.
The financial authorities reported, 'We plan to address issues that can be resolved immediately from the difficulties presented during this field meeting within this year.'